دورية أكاديمية
Trust Disruption and Preservation in the COVID-19 Work from Home Context
| العنوان: | Trust Disruption and Preservation in the COVID-19 Work from Home Context |
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| اللغة: | English |
| المؤلفون: | Panteli, Niki, Nurse, Jason R. C., Collins, Emily, Williams, Nikki |
| المصدر: | Journal of Workplace Learning. 2023 35(3):306-321. |
| الإتاحة: | Emerald Publishing Limited. Howard House, Wagon Lane, Bingley, West Yorkshire, BD16 1WA, UK. Tel: +44-1274-777700; Fax: +44-1274-785201; e-mail: emerald@emeraldinsight.com; Web site: http://www.emerald.com/insightTest |
| تمت مراجعته من قبل الزملاء: | Y |
| Page Count: | 16 |
| تاريخ النشر: | 2023 |
| نوع الوثيقة: | Journal Articles Reports - Research |
| الواصفات: | Employees, Administrators, Employer Employee Relationship, Trust (Psychology), Teleworking, Work Environment, COVID-19, Pandemics, Change, Influences, Foreign Countries, Supervisor Supervisee Relationship, Emergency Programs |
| مصطلحات جغرافية: | United Kingdom |
| DOI: | 10.1108/JWL-02-2022-0017 |
| تدمد: | 1366-5626 1758-7859 |
| مستخلص: | Purpose: The paper posits that the enforced work from home (WFH) arrangement due to COVID-19 provides a unique setting for the study of trust in changing contexts. The purpose of this study, therefore, is to examine to what extent COVID-19 WFH changed trust relationships among remote employees, their managers and organisations and how this has taken place. Design/methodology/approach: The study used semi-structured interviews with employees and managers from different organisations across different sectors. Interviews were supported with image prompts as suggested by the storyboarding method, and took place between November 2020 and February 2021. Thematic analysis was used to analyse the data. Findings: The findings identified factors that contribute to trust disruption and factors that led to trust preservation within the changing workspace landscape enforced by WFH environment. Employees reported trust in their organisations, feeling as though their organisations proven resilient at the time of the crisis caused by the pandemic. Interestingly, managers reported trust in employees to remain productive but also anxieties due to the possible presence of others in the household. Originality/value: The study identified factors that affect intra-organisational trust that have not been previously recognised, exposing tensions and challenges that may disrupt trust relations between managers and employees whilst also identifying evidence of trust preservation in the COVID-19 WFH context. The study has implications for workplace learning within the remote, WFH context, which are discussed. |
| Abstractor: | As Provided |
| Entry Date: | 2023 |
| رقم الانضمام: | EJ1374772 |
| قاعدة البيانات: | ERIC |
Full Text Finder | تدمد: | 1366-5626 1758-7859 |
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| DOI: | 10.1108/JWL-02-2022-0017 |