دورية أكاديمية
The adoption of customer relationship management (CRM) technology in SMEs : An empirical study
العنوان: | The adoption of customer relationship management (CRM) technology in SMEs : An empirical study |
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المؤلفون: | ThuyUyen H. Nguyen, Teresa S. Waring |
المصدر: | Journal of Small Business and Enterprise Development, 2013, Vol. 20, Issue 4, pp. 824-848. |
الوصول الحر: | http://www.emeraldinsight.com/doi/10.1108/JSBED-01-2012-0013Test |
قاعدة البيانات: | Emerald Insight |
تدمد: | 14626004 |
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DOI: | 10.1108/JSBED-01-2012-0013 |