دورية أكاديمية
How to deeply understand the voice of the customer? A proposal for a synthesis of techniques for analyzing online reviews in the hospitality industry
العنوان: | How to deeply understand the voice of the customer? A proposal for a synthesis of techniques for analyzing online reviews in the hospitality industry |
---|---|
المؤلفون: | Le, Thien, Ho, Thanh, Nguyen, Van-Ho, Le, Hoanh-Su |
المصدر: | Journal of Hospitality and Tourism Insights, 2024, Vol. 7, Issue 3, pp. 1435-1455. |
الوصول الحر: | http://www.emeraldinsight.com/doi/10.1108/JHTI-07-2023-0460Test |
قاعدة البيانات: | Emerald Insight |
تدمد: | 25149792 |
---|---|
DOI: | 10.1108/JHTI-07-2023-0460 |