مؤتمر
Human–Robot Hybrid Service System Introduction for Enhancing Labor and Robot Productivity
العنوان: | Human–Robot Hybrid Service System Introduction for Enhancing Labor and Robot Productivity |
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المؤلفون: | Shimmura, Takeshi, Ichikari, Ryosuke, Okuma, Takashi |
المساهمون: | Ritsumeikan University, National Institute of Advanced Industrial Science and Technology (AIST), Bojan Lalic, Vidosav Majstorovic, Ugljesa Marjanovic, Gregor von Cieminski, David Romero, TC 5, WG 5.7 |
المصدر: | IFIP Advances in Information and Communication Technology ; IFIP International Conference on Advances in Production Management Systems (APMS) ; https://inria.hal.science/hal-03635638Test ; IFIP International Conference on Advances in Production Management Systems (APMS), Aug 2020, Novi Sad, Serbia. pp.661-669, ⟨10.1007/978-3-030-57997-5_76⟩ |
بيانات النشر: | HAL CCSD Springer International Publishing |
سنة النشر: | 2020 |
مصطلحات موضوعية: | Productivity, Restaurant, Service engineering, Service robot, [INFO]Computer Science [cs] |
جغرافية الموضوع: | Novi Sad, Serbia |
الوقت: | Novi Sad, Serbia |
الوصف: | Part 11: Gastronomic Service System Design ; International audience ; This study introduces service robots to improve restaurant industry labor productivity because restaurant productivity is the lowest among service industries. Furthermore, this study represents an attempt to improve robot productivity because low robot productivity is the main hindrance to robot introduction into service industries. Service robot systems developed based on AGV robot systems were incorporated into operations of an actual restaurant. Staff operations changed. The AGV replaced conveyance operations to reduce staff work loads. Moreover, the AGV systems are refined to increase AGV work loads: the number of AGV battery chargers was increased to avoid electric battery power shortages, AGV boards were changed from fixed type to removable type. Moving patterns increased from 1 to 4 to adopt AGV operation for restaurant operation situation changes. Results indicate that the system redesign improves labor productivity. It reduces working time and increases service quality. Furthermore, the AGV system refinement enhances robot productivity: in fact, the total AGV daily moving distance was doubled. |
نوع الوثيقة: | conference object |
اللغة: | English |
العلاقة: | hal-03635638; https://inria.hal.science/hal-03635638Test; https://inria.hal.science/hal-03635638/documentTest; https://inria.hal.science/hal-03635638/file/504014_1_En_76_Chapter.pdfTest |
DOI: | 10.1007/978-3-030-57997-5_76 |
الإتاحة: | https://doi.org/10.1007/978-3-030-57997-5_76Test https://inria.hal.science/hal-03635638Test https://inria.hal.science/hal-03635638/documentTest https://inria.hal.science/hal-03635638/file/504014_1_En_76_Chapter.pdfTest |
حقوق: | http://creativecommons.org/licenses/byTest/ ; info:eu-repo/semantics/OpenAccess |
رقم الانضمام: | edsbas.BF6C8751 |
قاعدة البيانات: | BASE |
DOI: | 10.1007/978-3-030-57997-5_76 |
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