كتاب
Situational theory of problem solving (STOPS): A foundational theory of publics and its behavioral nature in problem solving
| العنوان: | Situational theory of problem solving (STOPS): A foundational theory of publics and its behavioral nature in problem solving |
|---|---|
| المؤلفون: | Chon, Myoung-Gi, Tam, Lisa, Lee, Hyelim, Kim, Jeong-Nam |
| المساهمون: | Botan, Carl, Sommerfeldt, Erich |
| المصدر: | Public Relations Theory III: In the Age of Publics |
| بيانات النشر: | Routledge |
| سنة النشر: | 2023 |
| المجموعة: | Queensland University of Technology: QUT ePrints |
| الوصف: | The situational theory of problem solving (STOPS) was first published as a generalized problem-solving theory. It inherited and re-explicated key elements of the situational theory of publics (STP), which conceptualized how and why people do and do not communicate. Both theories were founded on the same assumption: Instead of focusing on how communication can influence individuals’ beliefs, attitudes, and behaviors (i.e., what organizations do to people), public relations research and practice should seek to understand how and why individuals act for or against organizations (i.e., what people do to organizations). This chapter will summarize and synthesize STOPS research by: 1) reviewing the theoretical origins and conceptual development of STOPS, 2) synthesizing the theoretical differences and similarities between STP and STOPS, 3) discussing how STOPS has been applied in public relations research, and 4) discussing how STOPS could be further developed to advance public relations theory and practice. |
| نوع الوثيقة: | book part |
| وصف الملف: | application/pdf |
| اللغة: | unknown |
| العلاقة: | https://eprints.qut.edu.au/238091/1/125646522.pdfTest; https://www.routledge.com/Public-Relations-Theory-III-In-the-Age-of-Publics/Botan-Sommerfeldt/p/book/9781003141396Test; Chon, Myoung-Gi, Tam, Lisa, Lee, Hyelim, & Kim, Jeong-Nam (2023) Situational theory of problem solving (STOPS): A foundational theory of publics and its behavioral nature in problem solving. In Botan, Carl & Sommerfeldt, Erich (Eds.) Public Relations Theory III: In the Age of Publics. Routledge, New York, NY, pp. 58-76.; https://eprints.qut.edu.au/238091Test/; Faculty of Business & Law; School of Advertising, Marketing & Public Relations |
| الإتاحة: | https://doi.org/10.4324/9781003141396-6Test https://eprints.qut.edu.au/238091Test/ |
| حقوق: | free_to_read ; 2023 selection and editorial matter, Carl H. Botan and Erich J. Sommerfeldt; individual chapters, the contributors ; This work is covered by copyright. Unless the document is being made available under a Creative Commons Licence, you must assume that re-use is limited to personal use and that permission from the copyright owner must be obtained for all other uses. If the document is available under a Creative Commons License (or other specified license) then refer to the Licence for details of permitted re-use. It is a condition of access that users recognise and abide by the legal requirements associated with these rights. If you believe that this work infringes copyright please provide details by email to qut.copyright@qut.edu.au |
| رقم الانضمام: | edsbas.7C8BBA2A |
| قاعدة البيانات: | BASE |
| الوصف غير متاح. |