المؤلفون: Yin, Qian¹ (AUTHOR), Sadowski, Sebastian¹ (AUTHOR) sebastian.sadowski@ru.nl

المصدر: Journal of Consumer Behaviour. Jul2024, Vol. 23 Issue 4, p2071-2086. 16p.

مصطلحات موضوعية: *CONSUMER complaints, *CONSUMER behavior, *SENTIMENT analysis, DIGITAL technology, VARIATION in language, VIRTUAL communities, COMPARATIVE studies, FORMAL languages

الشركة/الكيان: REDDIT Inc.

المؤلفون: Herhausen, Dennis (AUTHOR) dennis.herhausen@vu.nl, Grewal, Lauren (AUTHOR), Cummings, Krista Hill (AUTHOR), Roggeveen, Anne L. (AUTHOR), Villarroel Ordenes, Francisco (AUTHOR), Grewal, Dhruv (AUTHOR)

المصدر: Journal of Marketing. Mar2023, Vol. 87 Issue 2, p210-231. 22p. 9 Charts, 2 Graphs.

مصطلحات موضوعية: *CONSUMER complaints, *CONSUMER complaint management, *CONSUMER behavior, *DESIGN failures, *ACTIVE listening, SOCIAL media, EMOTIONS, COMPLAINTS (Rhetoric)

المؤلفون: Daeli, Nesti Christin Putri¹ (AUTHOR) nestidaeli@gmail.com, Mustafid, Mustafid¹ (AUTHOR) mustafid55@gmail.com, Kartikasari, Puspita¹ (AUTHOR) puspitakartikasari21@gmail.com

المصدر: AIP Conference Proceedings. 2024, Vol. 3165 Issue 1, p1-6. 6p.

مصطلحات موضوعية: *CONSUMER complaints, *SIX Sigma, *TELECOMMUNICATIONS services, *CONSUMERS' reviews, *CONSUMERS, *DOWNLOADING

العنوان البديل: Tüketici Şikayetlerinin Değerlendirilmesi: MAXQDA 2020 Veri Analiz Programı Kullanılarak Yapılan Bir Vaka Çalışması.

المؤلفون: KOÇAN, Mahmut¹ mahmutkocan@hotmail.com, YILDIZ, Emel² emel.yildiz@yahoo.com

المصدر: Çankırı Karatekin University Journal of the Faculty of Economics & Administrative Sciences. Spring2024, Vol. 14 Issue 1, p266-289. 24p.

مصطلحات موضوعية: *CONSUMER complaints, *CUSTOMER satisfaction, *BRAND image, *DATA analysis, *BRAND equity, *ELECTRONIC commerce

المؤلفون: Fan, Jun¹ (AUTHOR), Peng, Lijuan¹ (AUTHOR), Chen, Tinggui² (AUTHOR) ctgsimon@mail.zjgsu.edu.cn, Cong, Guodong¹ (AUTHOR)

المصدر: Electronic Markets. 3/4/2024, Vol. 34 Issue 1, p1-17. 17p.

مصطلحات موضوعية: *CONSUMER complaints, *UTILITY theory, *BLOCKCHAINS, PROSPECT theory, EXPECTED utility

مصطلحات جغرافية: CHINA

المؤلفون: Upadhyay, Shalini¹, Upadhyay, Nitin² nitin@iimj.ac.in, Gour, Alekh³

المصدر: Journal of Contingencies & Crisis Management. Mar2024, Vol. 32 Issue 1, p1-16. 16p.

مصطلحات موضوعية: *CONSUMER complaints, *COVID-19 pandemic, CRISIS communication, SOCIAL network theory, TRAVEL restrictions

المؤلفون: Morris, Phillip A.¹ (AUTHOR) pmorris@uccs.edu, Clayton, Grant¹ (AUTHOR)

المصدر: New Directions for Community Colleges. Jun2024, Vol. 2024 Issue 206, p9-21. 13p.

مصطلحات موضوعية: *CONSUMER complaints, *COLLEGE enrollment, *UNIVERSITY towns, *VETERANS' benefits, *COMMUNITY college students, *CONSUMER activism, *COLLEGE students

المؤلفون: Devine, Christina^1,2 (AUTHOR), Mello, Katherine³ (AUTHOR), DeSantis, Mike² (AUTHOR), Schock, Michael² (AUTHOR), Tully, Jennifer² (AUTHOR), Edwards, Marc¹ (AUTHOR) edwardsm@vt.edu

المصدر: Environmental Engineering Science. May2024, Vol. 41 Issue 5, p171-179. 9p.

مصطلحات موضوعية: *WATER heaters, *CONSUMER complaints, *PHOSPHATES, *ORTHOPHOSPHATES, *PHOSPHATE removal (Water purification), *CHILLED water systems, *CALCIUM phosphate

مصطلحات جغرافية: PROVIDENCE (R.I.)

المؤلفون: Al-Jubori, Waleed Khalid Shakir¹ (AUTHOR) waled_k@atu.edu.iq, Albakry, Ali A. Al-Abdulla² (AUTHOR) ali.a.albakry@almamonuc.edu.iq, Al-Janabi, Atheer Luay Yasir³ (AUTHOR) atheer.laay.tcm.23@student.atu.edu.iq

المصدر: AIP Conference Proceedings. 2024, Vol. 3092 Issue 1, p1-19. 19p.

مصطلحات موضوعية: *ELECTRIC power, *CONSUMER complaints, *ELECTRIC potential measurement, *ELECTRIC lines, *RELIABILITY in engineering

المؤلفون: Aditya Nugroho¹ yohanesadityanugroho@gmail.com, Wei-Tsong Wang¹ wtwang@mail.ncku.edu.tw

المصدر: Journal of Electronic Commerce Research. 2024, Vol. 25 Issue 1, p18-40. 23p.

مصطلحات موضوعية: *CONSUMER behavior, *CONSUMER complaints, *QUALITY of service, JUSTICE, REPUTATION