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المؤلفون: Gomes,Ana Catarina Ribeiro, Pinho,Rolando
وصف الملف: text/html
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المؤلفون: Gomes, Ana Catarina Ribeiro
المساهمون: Soares, Filipe de Sá, Carvalho, Maria Sameiro, Universidade do Minho
مصطلحات موضوعية: SAP, Logística, Enterprise resource planing, Fatores críticos de sucesso, Logistics, Critical success factors, Engenharia e Tecnologia::Outras Engenharias e Tecnologias
الوصف: Dissertação de mestrado em Engenharia de Sistemas
الوصف (مترجم): Atualmente, os sistemas de Enterprise Resource Planning (ERP), apesar da sua grande complexidade, são essenciais para a gestão de uma empresa. Existem diversas opções de ERPs disponíveis no mercado, tanto para empresas de grande dimensão como para pequenas e médias empresas. Cada um destes sistemas ERPs tem as suas especificações e é por isso fundamental que a empresa avalie algumas das soluções de ERPs disponíveis no mercado que se enquadrem na sua área operacional para encontrar a que melhor se adequa ao seu negócio. A implementação destes sistemas é difícil e dispendiosa para as empresas e requer a disponibilidade de muitos recursos, tanto físicos como financeiros. Nesse sentido a empresa assume um risco com a implementação de um novo sistema ERP, dado que no caso da implementação não ser bem sucedida a empresa pode colocar em causa o cumprimento dos seus objetivos estratégicos, podendo até ter que enfrentar dificuldades de sobrevivência neste cenário. Neste trabalho foi realizado um estudo de caso da implementação do SAP ERP 6.0., onde se procedeu à identificação dos fatores de sucesso para a implementação do SAP e as vantagens deste ERP para a empresa, em particular na área de logística. A identificação dos fatores críticos de sucesso e de outros fatores potencialmente condicionadores na implementação do SAP poderá contribuir para melhorar e otimizar futuras implementações, permitindo assim às empresas pouparem tempo e recursos físicos e financeiros. No presente trabalho constatou-se que os fatores críticos de sucesso apresentados na literatura estão em concordância com o estudo de caso, destacando-se os fatores equipa de projeto e formação como fatores fundamentais para o sucesso da implementação do SAP ERP na Metalogalva.
Currently, Enterprise Resource Planning (ERP) systems, despite their complexity, are essential business tool. There are many ERP options available in the market, both for large companies and for small and medium enterprises. Each one of these ERP systems has its own specifications and is therefore essential that companies evaluate all ERP solutions available on the market to find the one that best fits their business needs. The implementation of these systems is difficult and expensive for the company and requires the availability of many resources, both physical and financial. Several companies after implementing ERP systems have ended up in great difficulties to survive because the implementations failed and they were unable to achieve the strategic objectives that had been proposed. This work analyzed an implementation of SAP ERP 6.0 case study. To accomplish this work it was necessary to identify the success factors for the implementation of SAP ERP and the advantages for the company, especially in the logistics field. The identification of critical success factors and other factors potentially relevant in a SAP implementation can help to improve and optimize future implementations, allowing companies to save time and physical and financial resources. In this study it was found that the critical success factors highlighted in the literature are also applicable to the case study that resulted in a successful implementation of the SAP ERP system at Metalogalva.وصف الملف: application/pdf
الإتاحة: http://hdl.handle.net/1822/40196Test
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المؤلفون: Gomes, Ana Catarina Ribeiro, Sampaio, Paulo, Saraiva, Pedro
المساهمون: Universidade do Minho
مصطلحات موضوعية: Quality, Scoreboard, Macroquality, Engenharia e Tecnologia::Outras Engenharias e Tecnologias
الوصف: Purpose: Nowadays, quality is usually measured based on the ISO 9000 registration numbers. However this gives us a narrow perspective of quality. To overcome this issue it is proposed a new model to measure macroquality in the Europe Union - the European Quality Scoreboard (EQS). This scoreboard is not just based on the number of ISO 9000 issued certificates per country, but also based in other indicators that are related to the country quality state-of-the-art. Each one of the indicators, previous validated with an expert panel, has a different weigh of importance in the computation of the score. Through the EQS it will be possible to make a comparative assessment and characterization of the quality performance of each European Union Country and understand their behaviors concerning quality. It is expected that the scoreboard will be able to aggregate countries in a more accurate way according to their quality performance. Methodology/Approach: To achieve the goal of this project, it was performed a set of statistical analyses over public data sets and in the final stage the scoreboard indicators had been validated with a specialists panel, composed by people from the industry sector and from academia. Findings: The scoreboard allows one to aggregate countries in a more accurate way according to their quality performance. Originality: The EQS is an instrument that provides a comparative assessment of the macroquality in the European Union countries, allowing one to characterize the quality state-of-theart in each one of those countries. The results provide an additional important contribution to the worldwide study of quality approaches diffusion and evolution.
وصف الملف: application/pdf
الإتاحة: http://hdl.handle.net/1822/36130Test
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4دورية أكاديمية
المؤلفون: Sampaio, Paulo, Saraiva, Pedro Manuel Tavares Lopes de Andrade, Gomes, Ana Catarina Ribeiro
مصطلحات موضوعية: ISO 9001, Scoreboard, Diffusion, Evolution, Efficiency, Engenharia e Tecnologia::Outras Engenharias e Tecnologias, Social Sciences
الوصف: Purpose: ISO 9001 certification is nowadays considered to be one of the most effective tools that can be adopted for guiding the management of Quality Systems. The stunning growth observed by these standards all over the world confirms a strong polarisation of enterprises’ interest in this practice. Owing to the wide incidence of this phenomenon, a deep investigation of ISO 9001 diffusion over time is mandatory and of importance. In line with our previous publications, this paper derives from a research project that we are conducting in Portugal in order to develop the ‘ISO 9001 European Scoreboard’, aimed at studying and ranking European Union (EU) countries based on the diffusion of quality management systems. Methodology/approach: In order to achieve such a goal, the authors have performed a set of statistical analyses over public data sets. Findings: Based on the model developed and the analyses performed, we were able to identify clusters of countries with different ISO 9001 evolution stages, derived from the ISO 9001 per 1000 inhabitants’ scores and countries’ growth indexes. Originality: With this scoreboard, we are able to categorise and rank countries based on the quality management systems evolution (growth rates) over the past few years. Ultimately, such an ‘ISO 9001 European Scoreboard’ will be an instrument to provide a comparative assessment of quality management practices over the EU states, leading to the dynamic evaluation of their ‘macroquality’ levels achieved, according to such a standard. We believe that such results provide an additional important contribution to the study of management systems diffusion/evolution, aimed at providing more fact-based insights and understandings.
وصف الملف: application/pdf
العلاقة: http://hdl.handle.net/1822/36105Test
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5دورية أكاديمية
المؤلفون: Sampaio, Paulo, Saraiva, Pedro, Gomes, Ana Catarina Ribeiro
مصطلحات موضوعية: Engenharia e Tecnologia::Outras Engenharias e Tecnologias
وصف الملف: application/pdf
العلاقة: http://hdl.handle.net/1822/36185Test
الإتاحة: http://hdl.handle.net/1822/36185Test
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6دورية أكاديمية
المؤلفون: Gomes,Ana Catarina Ribeiro, Pinho,Rolando, Silva,João Carlos, Afecto,Edgar, Correia,João P., Carvalho,João
مصطلحات موضوعية: COVID-19 pandemic, Gastroenterology department, Endoscopy, Medical education
الوصف: Background: Several gastroenterology societies have created recommendations in order to reduce nonessential exposure to the severe acute respiratory syndrome coronavirus 2 (SARS-CoV-2) virus. Our aim is to evaluate the national gastroenterologists’ perspective on the impact of COVID-19 and the impact of reorganization of a gastroenterology department during the COVID-19 pandemic. Methods: For the first purpose, an online survey was distributed to gastroenterologists nationwide. For the second purpose, the authors conducted an analysis of some endoscopic procedures performed at the Gastroenterology Department of the Centro Hospitalar Vila Nova de Gaia/Espinho (CHVNG/E) between March 16 and May 8 during the years 2019 and 2020. Results: Sixty-seven gastroenterologists answered our survey. Only 14.9% were residents and 86.6% worked in a hospital with COVID-19 patients, with 16.4% assigned to assist those patients. All of the departments suffered modifications. Ninety percent of the residents affirmed that their activity had changed. Ninety-four percent declared having nonessential endoscopic procedures postponed, and 85.1% maintained in-person medical visits, 88.1% were already having remote consultations, and 11.9% did not have any clinical visit. In our gastroenterology unit, the number of endoscopic procedures decreased by 73.1% from 2019 to 2020. In 2020, the proportion of urgent procedures was higher compared to 2019. Conclusion: The advent of COVID-19 has led to important changes in gastroenterology activities in Portugal, and national gastroenterology units are complying with the recommendations. Furthermore, Portuguese gastroenterologists believed that the decrease in endoscopic activity can compromise residents’ education and training. The gastroenterology department at CHVNG/E has shown a significant reduction in the number of endoscopic procedures.
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7رسالة جامعية
المؤلفون: Gomes, Ana Catarina Ribeiro
المساهمون: Soares, Filipe de Sá, Carvalho, Maria Sameiro
مصطلحات موضوعية: SAP, Logística, Enterprise resource planing, Fatores críticos de sucesso, Logistics, Critical success factors, Engenharia e Tecnologia::Outras Engenharias e Tecnologias
الوصف: Dissertação de mestrado em Engenharia de Sistemas ; Atualmente, os sistemas de Enterprise Resource Planning (ERP), apesar da sua grande complexidade, são essenciais para a gestão de uma empresa. Existem diversas opções de ERPs disponíveis no mercado, tanto para empresas de grande dimensão como para pequenas e médias empresas. Cada um destes sistemas ERPs tem as suas especificações e é por isso fundamental que a empresa avalie algumas das soluções de ERPs disponíveis no mercado que se enquadrem na sua área operacional para encontrar a que melhor se adequa ao seu negócio. A implementação destes sistemas é difícil e dispendiosa para as empresas e requer a disponibilidade de muitos recursos, tanto físicos como financeiros. Nesse sentido a empresa assume um risco com a implementação de um novo sistema ERP, dado que no caso da implementação não ser bem sucedida a empresa pode colocar em causa o cumprimento dos seus objetivos estratégicos, podendo até ter que enfrentar dificuldades de sobrevivência neste cenário. Neste trabalho foi realizado um estudo de caso da implementação do SAP ERP 6.0., onde se procedeu à identificação dos fatores de sucesso para a implementação do SAP e as vantagens deste ERP para a empresa, em particular na área de logística. A identificação dos fatores críticos de sucesso e de outros fatores potencialmente condicionadores na implementação do SAP poderá contribuir para melhorar e otimizar futuras implementações, permitindo assim às empresas pouparem tempo e recursos físicos e financeiros. No presente trabalho constatou-se que os fatores críticos de sucesso apresentados na literatura estão em concordância com o estudo de caso, destacando-se os fatores equipa de projeto e formação como fatores fundamentais para o sucesso da implementação do SAP ERP na Metalogalva. ; Currently, Enterprise Resource Planning (ERP) systems, despite their complexity, are essential business tool. There are many ERP options available in the market, both for large companies and for small and medium enterprises. Each one ...
وصف الملف: application/pdf
العلاقة: http://hdl.handle.net/1822/40196Test
الإتاحة: http://hdl.handle.net/1822/40196Test
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8تقرير
المؤلفون: Sousa,Mafalda, Proença,Luísa, Silva,João Carlos, Gomes,Ana Catarina Ribeiro, Afeto,Edgar, Carvalho,João
مصطلحات موضوعية: Duodenal Crohns disease, Pancreatitis, Common bile duct obstruction
الوصف: Introduction: Crohns disease (CD) is characterized by segmental and transmural involvement of any portion of the gastrointestinal tract from the mouth to the anus. Duodenal CD is a rare clinical entity, with the majority of the patients being symptomless - its diagnosis requires a high level of clinical suspicion. Case Presentation: We present the case of a 29-year-old male patient with a 2-month history of weight loss, epigastric pain and postprandial vomiting. He underwent upper endoscopy, which revealed a circumferential duodenal ulcer causing non-transposable luminal stenosis and was medicated with proton pump inhibitors. While awaiting gastroenterology consultation, he presented at the emergency department for sudden onset of abdominal pain with dorsal irradiation, nausea and vomiting. Laboratory tests showed anaemia and increased liver enzymes, amylase and lipase. Abdominal computed tomography showed ectasia of the common bile duct (CBD) and intrahepatic biliary tract and a small amount of gas in the main pancreatic duct associated with duodenal thickening. The case was interpreted as probable CD complicated by pancreatitis and obstruction of the CBD, and he was hospitalized under antibiotic therapy and hydrocortisone with improvement of the condition. After discharge, he underwent colonoscopy that revealed several ulcers in the ileum and magnetic resonance imaging that showed distension of the stomach with reduction of the calibre of the transition from the duodenal bulb to the second portion of the duodenum in a 10- to 15-mm extension, as well as associated dilatation of the intrahepatic bile ducts and CBD and diffuse and regular ectasia of the main pancreatic duct. Combination therapy with azathioprine and infliximab was initiated; the patient presented clinical response at 12 weeks and endoscopic/imaging remission at 9 months. Discussion/Conclusion: Hepatobiliary and pancreatic manifestations are common in CD patients involving multiple mechanisms. In this case report, we present a patient with duodenal CD complicated with pancreatitis and CBD obstruction due to distortion phenomena by duodenal stenosis, a condition that is rarely described.
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9دورية أكاديمية
مصطلحات موضوعية: Enteroscopy, Elderly, Safety, Efficacy, Yield
الوصف: Background: As human longevity continues to increase, age-related diseases are more common, which leads to a higher use of gastroenterology services. Endoscopic procedures are generally considered to be of higher risk in the elderly with multiple comorbidities. However, some endoscopic techniques have already been proved to be well tolerated in the elderly. Summary: Enteroscopy enables the nonsurgical diagnosis and therapeutic management of a wide variety of small bowel diseases. Although it has been shown to be safe and effective, with high diagnostic yield and therapeutic success rate in the general population, its safety and efficacy in the elderly is largely unknown, and there are still some concerns about its use in these patients. Key Messages: This review will focus on enteroscopy in elderly people, taking into account patient and procedure characteristics, indications, findings, yield, and complication rate.
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10دورية أكاديمية
المؤلفون: Sampaio, Paulo Alexandre da Costa Araújo, Saraiva, Pedro Manuel Tavares Lopes de Andra, Gomes, Ana Catarina Ribeiro
المصدر: Total Quality Management & Business Excellence ; volume 25, issue 3-4, page 309-318 ; ISSN 1478-3363 1478-3371
