التفاصيل البيبلوغرافية
| العنوان: |
Consumer Preferences for Written and Oral Information about Allergens When Eating Out. |
| المؤلفون: |
Begen, Fiona M.1 fiona.m.begen@bath.edu, Barnett, Julie1, Payne, Ros2, Roy, Debbie1, Gowland, M. Hazel3, Lucas, Jane S.4 |
| المصدر: |
PLoS ONE. 5/25/2016, Vol. 11 Issue 5, p1-12. 12p. |
| مصطلحات موضوعية: |
*FOOD allergy, *FOOD supply, *ALLERGENS, *CONSUMER preferences, *CLINICAL immunology |
| مستخلص: |
Background: Avoiding food allergens when eating outside the home presents particular difficulties for food allergic (FA) and intolerant (FI) consumers and a lack of allergen information in restaurants and takeaways causes unnecessary restrictions. Across Europe, legislation effective from December 2014, aims to improve allergen information by requiring providers of non-prepacked foods to supply information related to allergen content within their foods. Methods: Using in-depth interviews with 60 FA/FI adults and 15 parents/carers of FA/FI children, we aimed to identify FA/FI consumers’ preferences for written and/or verbal allergen information when eating out or ordering takeaway food. Results: A complex and dynamic set of preferences and practices for written and verbal allergen information was identified. Overwhelmingly, written information was favoured in the first instance, but credible personal/verbal communication was highly valued and essential to a good eating out experience. Adequate written information facilitated implicit trust in subsequent verbal information. Where written information was limited, FA/FIs depended on social cues to assess the reliability of verbal information resources, and defaulted to tried and tested allergen avoidance strategies when these were deemed unreliable. Conclusion: Understanding the subtle negotiations and difficulties encountered by FA/FIs when eating out can serve as a guide for legislators and food providers; by encouraging provision of clear written and verbal allergen information, and training of proactive, allergen-aware staff. This, in tandem with legal requirements for allergen information provision, paves the way for FA/FIs to feel more confident in eating out choices; and to experience improved eating out experiences. [ABSTRACT FROM AUTHOR] |
| قاعدة البيانات: |
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