التفاصيل البيبلوغرافية
| العنوان: |
Bharat Petroleum Corporation Limited (BPCL) |
| المؤلفون: |
Teltumbde, Anand, Tripathy, Arabinda, Sahu, Amiya K |
| المصدر: |
Vikalpa: The Journal for Decision Makers; July 2002, Vol. 27 Issue: 3 p45-58, 14p |
| مستخلص: |
Bharat Petroleum Corporation Limited (BPCL) embarked upon a major change initiative towards the end of 1996. It planned an enterprise-wide integration through Enterprise Resource Planning (ERP). The objectives were to remain competitive through improved customer service and customer satisfaction and to transform the company into a Learning Organization.The case highlights the process and challenges faced by BPCL in successfully implementing ERP (SAP R/3). The focus of the implementation process was on Change Management where significant change in technology led to a change in the work culture. |
| قاعدة البيانات: |
Supplemental Index |
