The impact of COVID-19 on Italian accommodation: A supply-perspective
| العنوان: | The impact of COVID-19 on Italian accommodation: A supply-perspective |
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| المؤلفون: | Del Chiappa, Giacomo, Bregoli, Ilenia, Fotiadis, Anestis K. |
| المصدر: | Journal of Tourism, Heritage & Services Marketing, Vol 7, Iss 1, Pp 13-22 (2021) Journal of Tourism, Heritage & Services Marketing |
| بيانات النشر: | Zenodo, 2021. |
| سنة النشر: | 2021 |
| مصطلحات موضوعية: | economic impact, accommodation, accomodation, lcsh:Management. Industrial management, Economics, Italien, Tourismus, Epidemie, Krisenmanagement, hotel and restaurant trade, epidemic, wirtschaftliche Folgen, Freizeitforschung, Freizeitsoziologie, Gastgewerbe, chaos theory, COVID-19, convergent parallel design, accommodation management, ddc:330, lcsh:HF5410-5417.5, Social sciences, sociology, anthropology, mixed method, crisis management (econ., pol.), I15, chaos theory, COVID-19, accomodation, mixed method, convergent parallel design, Italy, Sozialwissenschaften, Soziologie, H12, lcsh:Marketing. Distribution of products, Wirtschaft, Economic Sectors, Wirtschaftssektoren, Italy, lcsh:HD28-70, Leisure Research, tourism, ddc:300, accommodation sector, L83 |
| الوصف: | Purpose: The current COVID-19 pandemic has created an extremely dynamic and uncertain environment in which businesses find it very difficult to operate, particularly those in the hospitality industry. It is therefore very important to understand which actions hospitality businesses think the private and public sectors should adopt in order to cope with the pandemic and its impact. To facilitate this, this research adopted chaos theory to investigate Italian small and medium enterprises (SMEs) in the hospitality sector. Methods: A mixed method approach, based on a convergent parallel design data validation variant, was adopted. A survey with open and closed questions was developed and sent to a sample of businesses. 1,040 completed questionnaires were collected and analysed through descriptive statistics; in addition to these usable surveys, 361 open-ended answers were analysed thematically. Results: The results showed that Italian entrepreneurs and managers were over-relying on interventions from the public sector and that there was a lack of business actions being made, thus evidencing a deficit in terms of long-term strategic thinking and the innovation required during such turbulent times. Implications: Although these results cannot be generalised to the whole of the hospitality industry, they shed light on important elements that industry associations should take into account. SUBMITTED: AUG 2020, REVISION SUBMITTED: OCT 2020, 2nd REVISION SUBMITTED: NOV 2020, ACCEPTED: DEC 2020, REFEREED ANONYMOUSLY, PUBLISHED ONLINE: 15 FEB 2021 |
| اللغة: | English |
| DOI: | 10.5281/zenodo.4516186 |
| الوصول الحر: | https://explore.openaire.eu/search/publication?articleId=doi_dedup___::3830cf5d388286517f23a48fe5d2bb84Test |
| حقوق: | OPEN |
| رقم الانضمام: | edsair.doi.dedup.....3830cf5d388286517f23a48fe5d2bb84 |
| قاعدة البيانات: | OpenAIRE |
| DOI: | 10.5281/zenodo.4516186 |
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