Bot log mining: Using logs from robotic process automation for process mining

التفاصيل البيبلوغرافية
العنوان: Bot log mining: Using logs from robotic process automation for process mining
المؤلفون: Egger, Andreas, ter Hofstede, Arthur, Kratsch, Wolfgang, Leemans, Sander J.J., Roglinger, Maximilian, Wynn, Moe Thandar
المساهمون: Dobbie, Gillian, Frank, Ulrich, Kappel, Gerti, Liddle, Stephen W., Mayr, Heinrich C.
المصدر: Conceptual Modeling: 39th International Conference, ER 2020, Proceedings
بيانات النشر: Springer
سنة النشر: 2020
المجموعة: Queensland University of Technology: QUT ePrints
الوصف: Robotic Process Automation (RPA) is an emerging technology for automating tasks using bots that can mimic human actions on computer systems. Most existing research focuses on the earlier phases of RPA implementations, e.g. the discovery of tasks that are suitable for automation. To detect exceptions and explore opportunities for bot and process redesign, historical data from RPA-enabled processes in the form of bot logs or process logs can be utilized. However, the isolated use of bot logs or process logs provides only limited insights and not a good understanding of an overall process. Therefore, we develop an approach that merges bot logs with process logs for process mining. A merged log enables an integrated view on the role and effects of bots in an RPA-enabled process. We first develop an integrated data model describing the structure and relation of bots and business processes. We then specify and instantiate a ‘bot log parser’ translating bot logs of three leading RPA vendors into the XES format. Further, we develop the ‘log merger’ functionality that merges bot logs with logs of the underlying business processes. We further introduce process mining measures allowing the analysis of a merged log
نوع الوثيقة: book part
وصف الملف: application/pdf
اللغة: unknown
العلاقة: https://eprints.qut.edu.au/205837/1/71675556.pdfTest; https://rdcu.be/dkIK1Test; Egger, Andreas, ter Hofstede, Arthur, Kratsch, Wolfgang, Leemans, Sander J.J., Roglinger, Maximilian, & Wynn, Moe Thandar (2020) Bot log mining: Using logs from robotic process automation for process mining. In Dobbie, Gillian, Frank, Ulrich, Kappel, Gerti, Liddle, Stephen W., & Mayr, Heinrich C. (Eds.) Conceptual Modeling: 39th International Conference, ER 2020, Proceedings. Springer, Cham, Switzerland, pp. 51-61.; https://eprints.qut.edu.au/205837Test/; Centre for Behavioural Economics, Society & Technology; Centre for Biomedical Technologies; Science & Engineering Faculty; Faculty of Business & Law; Faculty of Engineering
الإتاحة: https://doi.org/10.1007/978-3-030-62522-1_4Test
https://eprints.qut.edu.au/205837Test/
حقوق: free_to_read ; http://creativecommons.org/licenses/by-nc/4.0Test/ ; Springer Nature Switzerland AG 2020 ; This work is covered by copyright. Unless the document is being made available under a Creative Commons Licence, you must assume that re-use is limited to personal use and that permission from the copyright owner must be obtained for all other uses. If the document is available under a Creative Commons License (or other specified license) then refer to the Licence for details of permitted re-use. It is a condition of access that users recognise and abide by the legal requirements associated with these rights. If you believe that this work infringes copyright please provide details by email to qut.copyright@qut.edu.au
رقم الانضمام: edsbas.D4DE0420
قاعدة البيانات: BASE