التفاصيل البيبلوغرافية
| العنوان: |
Trust in Public Safety Answering Points: A Swedish National Survey in the Late Modern Network Society. |
| المؤلفون: |
Eriksson, Mats1 (AUTHOR) |
| المصدر: |
Journal of Homeland Security & Emergency Management. 2011, Vol. 8 Issue 1, preceding p1-15. 17p. 3 Charts. |
| مصطلحات موضوعية: |
*PUBLIC safety, *CRISIS communication, *CELL phones, *EMERGENCY management, *NETWORK society |
| مصطلحات جغرافية: |
SWEDEN |
| مستخلص: |
This study presents descriptive data from the 2009 Riks-SOM, a national Swedish public opinion survey (n=1501) on trust in the Swedish public safety answering point (PSAP), 112/SOS Alarm. Of special importance in the study is the trust in light of citizens’ perception of mobile phones as a “lifeline” in everyday life. The main conclusion is that vulnerable groups like citizens with foreign citizenship, citizens in the largest towns of Sweden (Stockholm, Gothenburg and Malmo), the elderly and people in poorer health have relatively the lowest levels of trust in 112/SOS Alarm. Another conclusion is that a rather large number of individuals, who believe that a mobile phone increases the security in everyday life to a very high degree, also seem to have very high levels of trust in 112/SOS Alarm. The study appears to be the first main public opinion survey on the issue of trust in PSAP in correlation to the view of the mobile phone as a lifeline. [ABSTRACT FROM AUTHOR] |
| قاعدة البيانات: |
Academic Search Index |
