المؤلفون: Rajić Tamara, Nikolić Ivan, Milošević Isidora

المصدر: Industrija, Vol 47, Iss 2, Pp 43-59 (2019)

مصطلحات موضوعية: customer orientation, relationship quality, satisfaction, trust, relationship continuity, word-of-mouth, higher education, Economics as a science, HB71-74

وصف الملف: electronic resource

العلاقة: https://scindeks-clanci.ceon.rs/data/pdf/0350-0373/2019/0350-03731902043R.pdfTest; https://doaj.org/toc/0350-0373Test; https://doaj.org/toc/2334-8526Test

الوصول الحر: https://doaj.org/article/909d9c35125a448da2de82cfc19b6c70Test

العنوان البديل: MANAGING CUSTOMER COMPLAINTS IN TOURIST AGENCIES. (English)

المؤلفون: Борисављевић, Катарина, Радосављевић, Гордана

المصدر: TEME: Casopis za Društvene Nauke; 2019, Vol. 43 Issue 2, p543-555, 13p

مصطلحات موضوعية: CUSTOMER satisfaction, CONSUMER complaints, CUSTOMER loyalty, RELATIONSHIP quality, SATISFACTION, CONFIDENCE, LOYALTY

المصدر: Proceedings of the Faculty of Economics in East Sarajevo / Zbornik Radova Ekonomskog Fakulteta u Istočnom Sarajevu; 2013, Issue 7, p179-186, 8p, 3 Charts

مصطلحات موضوعية: CUSTOMER relationship management, CUSTOMER satisfaction, CONSUMER behavior, ELECTRONIC commerce, MARKETING, RELATIONSHIP quality

العنوان البديل: RELATIONS BETWEEN DEPENDENCE IN THE ROMANTIC RELATIONSHIPS AND INFERIORITY COMPLEX. (English)

المؤلفون: Kurbalija, Jelena M. Šakotić

المصدر: Annual Review of the Faculty of Philosophy / Godisnjak Filozofskog Fakulteta; 2011, Vol. 36 Issue 2, p207-218, 12p, 5 Charts

مصطلحات موضوعية: INTERPERSONAL relations, INFERIORITY complex, SOCIAL anxiety, RELATIONSHIP quality, SYMBIOSIS (Psychology), RELATIONSHIP duration