رسالة جامعية
Patient Health Questionnaire about Patient consulting salaried doctor at the Lardin-Saint-Lazare Municipal Health center in 2021 ; Enquête de satisfaction des patients consultant des médecins salariés au centre municipal de santé du Lardin-Saint-Lazare en 2021
| العنوان: | Patient Health Questionnaire about Patient consulting salaried doctor at the Lardin-Saint-Lazare Municipal Health center in 2021 ; Enquête de satisfaction des patients consultant des médecins salariés au centre municipal de santé du Lardin-Saint-Lazare en 2021 |
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| المؤلفون: | Coquerelle, Kevin Mike Audry |
| المساهمون: | Université de Bordeaux (UB), Agnalys Desplantes |
| المصدر: | https://dumas.ccsd.cnrs.fr/dumas-03848618Test ; Médecine humaine et pathologie. 2022. |
| بيانات النشر: | HAL CCSD |
| سنة النشر: | 2022 |
| المجموعة: | DUMAS (Dépôt Universitaire de Mémoires Après Soutenance) |
| مصطلحات موضوعية: | Health care, General practice, Primary care, Questionnaire consumer behavior, Health center, Health rural, Municipal Health center Doctor-Patient Relations, Medical desert, Salaries and Fringe Benefits, Salaried doctor, Patient Reported Outcome Measure, Patient Health Questionnaire, PHQ, Consumer Satisfaction, Surveys and questionnaires, Outpatients, Health Service Research, Patient Satisfaction, Satisfaction User, Primary Health care, Evaluation, Centre de santé, Médecin salarié, Centre de santé municipal, Soins de santé primaire, Qualité de soin, Satisfaction des patients, Santé en zone rurale, Désert médicaux, Relations médecin-patient |
| الوصف: | Answering patients’ needs is the primary goal of a doctor, and it requires being thorough, close attention to details, providing the best possible care and accompanying them when necessary. In this context, measuring the patients’ satisfaction is crucial to any professional approach and can be done through a questionnaire. The objective of our work is to evaluate the level of satisfaction of patients seeking care from salaried doctors in a specific health center Lardin-Saint-Lazare; The secondary objective is to assess their expectations in order to improve the hospitality of the structure as well as their care. Method: descriptive survey by satisfaction questionnaires given to patients visiting the health center and filled-in in the waiting room at the end of 2021. Result and discussion: 92.4% of respondents recommended the health center to their relatives. 97.4% of respondents were at least satisfied with the care received in the health center. 75.4% were at least satisfied with the doctor even if it was not the same at each consultation. 95.8% of respondents found the presence of a general practitioner in this center essential, 26.8% found it useful. The satisfactory items were the premises of the center, the doctor-patient relationship, prioritized over the lead time to obtain a consultation in scheduled and/or unscheduled care, and the waiting time in the waiting room. Conclusion: the patients were proud of their center no matter the status and of the doctor and the possibility to being followed by the same practitioner at each visit. The verbatim used by patients to clarify their concerns is essentially: lack of doctors, long waiting time, relief to be able to get treatment, friendly staff and welcoming place. ; Introduction : satisfaire le patient est la raison d’être d’un médecin nécessitant d’être complet, de ne rien oublier, de soigner et d’accompagner le cas échéant. Mesurer la satisfaction des patients est crucial à toute démarche professionnelle, et peut-être effectué par un questionnaire. ... |
| نوع الوثيقة: | master thesis |
| اللغة: | French |
| العلاقة: | dumas-03848618; https://dumas.ccsd.cnrs.fr/dumas-03848618Test; https://dumas.ccsd.cnrs.fr/dumas-03848618/documentTest; https://dumas.ccsd.cnrs.fr/dumas-03848618/file/Med_Generale_2022_Coquerelle.pdfTest |
| الإتاحة: | https://dumas.ccsd.cnrs.fr/dumas-03848618Test https://dumas.ccsd.cnrs.fr/dumas-03848618/documentTest https://dumas.ccsd.cnrs.fr/dumas-03848618/file/Med_Generale_2022_Coquerelle.pdfTest |
| حقوق: | info:eu-repo/semantics/OpenAccess |
| رقم الانضمام: | edsbas.30E32EBF |
| قاعدة البيانات: | BASE |
| الوصف غير متاح. |