دورية أكاديمية

The Impact of Delays on Service Times in the Intensive Care Unit

التفاصيل البيبلوغرافية
العنوان: The Impact of Delays on Service Times in the Intensive Care Unit
المؤلفون: Chan, Carri W., Escobar, Gabriel J., Farias, Vivek F.
المساهمون: Sloan School of Management, Farias, Vivek F.
المصدر: other univ website
بيانات النشر: Institute for Operations Research and the Management Sciences (INFORMS)
سنة النشر: 2019
المجموعة: DSpace@MIT (Massachusetts Institute of Technology)
الوصف: Mainstream queueing models are frequently employed in modeling healthcare delivery in a number of settings, and they further are used in making operational decisions for the same. The vast majority of these queueing models ignore the effects of delay experienced by a patient awaiting care. However, long delays may have adverse effects on patient outcomes and can potentially lead to a longer length of stay (LOS) when the patient ultimately does receive care. This work sets out to understand these delay issues from an operational perspective. Using data of more than 57,000 emergency department (ED) visits,we use an instrumental variable approach to empirically measure the impact of delays in intensive care unit (ICU) admission, i.e., ED boarding, on the patient's ICU LOS for multiple patient types. Capturing these empirically observed effects in a queueing model is challenging because the effect introduces potentially long-range correlations in service and interarrival times. We propose a queueing model that incorporates these measured delay effects and characterizes approximations to the expected work in the system when the service time of a job is adversely impacted by the delay experienced by that job. Our approximation demonstrates an effect of system load on work that grows much faster than the traditional 1/(1 - ρ) relationship seen in most queueing systems. As such, it is imperative that the relationship of delays and LOS be better understood by hospital managers so that they can make capacity decisions that prevent even seemingly moderate delays from causing dire operational consequences. Key words: Delay effects, queueing, Healthcare ; National Science Foundation (U.S.) (CAREER Grant CMMI-1054034)
نوع الوثيقة: article in journal/newspaper
وصف الملف: application/pdf
اللغة: unknown
تدمد: 0025-1909
1526-5501
العلاقة: http://dx.doi.org/10.1287/MNSC.2016.2441Test; Management Science; http://hdl.handle.net/1721.1/120531Test; Chan, Carri W., Vivek F. Farias, and Gabriel J. Escobar. “The Impact of Delays on Service Times in the Intensive Care Unit.” Management Science 63, no. 7 (July 2017): 2049–2072.; orcid:0000-0002-5856-9246
الإتاحة: https://doi.org/10.1287/MNSC.2016.2441Test
http://hdl.handle.net/1721.1/120531Test
حقوق: Creative Commons Attribution-Noncommercial-Share Alike ; http://creativecommons.org/licenses/by-nc-sa/4.0Test/
رقم الانضمام: edsbas.52CB6F51
قاعدة البيانات: BASE