التفاصيل البيبلوغرافية
| العنوان: |
The Relationship Between Emotional Intelligence and Contextual Performance: Application to Automated and Vending Service Industry Executives. |
| المؤلفون: |
Cichy, RonaldF., Kim, SeungHyun, Cha, Jaemin |
| المصدر: |
Journal of Human Resources in Hospitality & Tourism; Jul-Dec2009, Vol. 8 Issue 2, p170-183, 14p, 8 Charts |
| مصطلحات موضوعية: |
EMOTIONAL intelligence, MERCHANDISING, FOOD service, VENDING machine industry, FOOD industry, SOCIETIES |
| مستخلص: |
This study examined the relationship between emotional intelligence (EI) and contextual performance among members of the National Automatic Merchandising Association (NAMA), representing leaders of the vending, coffee service, and food service management industries. Canonical analysis was used to investigate the relationships between three dimensions of EI—IN, OUT, and RELATIONSHIPS—and two dimensions of contextual performance—Interpersonal Facilitation and Job Dedication. Canonical analysis of the responses of 191 individuals demonstrated that there is a positive relationship between EI scores and contextual performance of NAMA members, as predicted. [ABSTRACT FROM AUTHOR] |
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| قاعدة البيانات: |
Complementary Index |
