KBot: A Knowledge Graph Based ChatBot for Natural Language Understanding Over Linked Data

التفاصيل البيبلوغرافية
العنوان: KBot: A Knowledge Graph Based ChatBot for Natural Language Understanding Over Linked Data
المؤلفون: Addi Ait-Mlouk, Lili Jiang
المصدر: IEEE Access, Vol 8, Pp 149220-149230 (2020)
بيانات النشر: Institute of Electrical and Electronics Engineers (IEEE), 2020.
سنة النشر: 2020
مصطلحات موضوعية: General Computer Science, Computer science, Natural language understanding, 02 engineering and technology, 010501 environmental sciences, computer.software_genre, Semantic data model, SPARQL, myPersonality dataset, 01 natural sciences, Chatbot, Human–computer interaction, 0202 electrical engineering, electronic engineering, information engineering, General Materials Science, Semantic Web, 0105 earth and related environmental sciences, Computer Sciences, Linked data, business.industry, General Engineering, computer.file_format, Datavetenskap (datalogi), Knowledge base, Data model, Knowledge graph, natural language understanding, 020201 artificial intelligence & image processing, lcsh:Electrical engineering. Electronics. Nuclear engineering, User interface, business, intent classification, lcsh:TK1-9971, computer
الوصف: With the rapid progress of the semantic web, a huge amount of structured data has become available on the web in the form of knowledge bases (KBs). Making these data accessible and useful for end-users is one of the main objectives of chatbots over linked data. Building a chatbot over linked data raises different challenges, including user queries understanding, multiple knowledge base support, and multilingual aspect. To address these challenges, we first design and develop an architecture to provide an interactive user interface. Secondly, we propose a machine learning approach based on intent classification and natural language understanding to understand user intents and generate SPARQL queries. We especially process a new social network dataset (i.e., myPersonality) and add it to the existing knowledge bases to extend the chatbot capabilities by understanding analytical queries. The system can be extended with a new domain on-demand, flexible, multiple knowledge base, multilingual, and allows intuitive creation and execution of different tasks for an extensive range of topics. Furthermore, evaluation and application cases in the chatbot are provided to show how it facilitates interactive semantic data towards different real application scenarios and showcase the proposed approach for a knowledge graph and data-driven chatbot.
وصف الملف: application/pdf
تدمد: 2169-3536
الوصول الحر: https://explore.openaire.eu/search/publication?articleId=doi_dedup___::2aad1cb55ddbd563674cb863a8a08fccTest
https://doi.org/10.1109/access.2020.3016142Test
حقوق: OPEN
رقم الانضمام: edsair.doi.dedup.....2aad1cb55ddbd563674cb863a8a08fcc
قاعدة البيانات: OpenAIRE