-
1دورية أكاديمية
المؤلفون: Dašić, Danijela, Kostić-Stanković, Milica
المصدر: Bankarstvo
مصطلحات موضوعية: višekanalni kontakt centri, podela kontakt centara, kontakt centar, kol centri, izmešteni kontakt centri, govorni automat, dolazni i odlazni kontakti, voice machine, outsourced contact centers, multichannel contact centers, inbound and outbound contacts, contact centre, contact centers categorization, call centre
العلاقة: https://rfos.fon.bg.ac.rs/handle/123456789/1333Test; http://prototype2.rcub.bg.ac.rs/bitstream/id/178/1329.pdfTest; conv_571
الإتاحة: https://doi.org/10.5937/bankarstvo1501116DTest
https://rfos.fon.bg.ac.rs/handle/123456789/1333Test
http://prototype2.rcub.bg.ac.rs/bitstream/id/178/1329.pdfTest -
2مورد إلكتروني
عناروين إضافية: Contact centers organization, communication channels, and contact centers employees
المصدر: Bankarstvo
مصطلحات الفهرس: višekanalni kontakt centri, podela kontakt centara, kontakt centar, kol centri, izmešteni kontakt centri, govorni automat, dolazni i odlazni kontakti, voice machine, outsourced contact centers, multichannel contact centers, inbound and outbound contacts, contact centre, contact centers categorization, call centre, article