تقرير
Call-Routing Schemes for Call-Center Outsourcing
العنوان: | Call-Routing Schemes for Call-Center Outsourcing |
---|---|
المؤلفون: | Gans, Noah, Zhou, Yong-Pin |
المصدر: | Gans, Noah and Zhou, Yong-Pin (2005) Call-Routing Schemes for Call-Center Outsourcing. [Industry Studies Working Paper:2005-05] |
وصف الملف: | application/pdf |
الوصول الحر: | http://isapapers.pitt.edu/61Test/ |
قاعدة البيانات: | Industry Studies Working Papers |
الوصف غير متاح. |