Unrecognized crisis management--Normalizing everyday work: The work practice of crisis management in a refugee situation.

التفاصيل البيبلوغرافية
العنوان: Unrecognized crisis management--Normalizing everyday work: The work practice of crisis management in a refugee situation.
المؤلفون: Oscarsson, Olof1 olof.oscarsson@miun.se, Danielsson, Erna1
المصدر: Journal of Contingencies & Crisis Management. Jun2018, Vol. 26 Issue 2, p225-236. 12p.
مصطلحات موضوعية: Emergency management, Refugees, Improvisation (Acting), Social services, Respondents
مستخلص: The aim of this study was to examine the practices of crisis management adopted by operative staff when facing a crisis situation in their workplace. This research is based on interviews with personnel from social services and staff from homes for unaccompanied youth. The interviewees asked respondents about their actions in caring for young refugees during the refugee situation. The results are structured around three themes: everyday practices, crisis work, and the process of normalization. Three practices for handling the situation--improvisation, prioritization, and creating alternatives--served as crisis management-as-practice. The staff members' everyday practice for solving problems became the basic method employed during the crisis to normalize everyday work. [ABSTRACT FROM AUTHOR]
قاعدة البيانات: Finance Source
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الوصف
تدمد:09660879
DOI:10.1111/1468-5973.12176