المؤلفون: Smith, Göran, Sochor, Jana, Karlsson, I C MariAnne

مصطلحات موضوعية: Mobility-as-a-Service, MaaS, User perspective, Diffusion of innovations, Adoption, Social Sciences Interdisciplinary, Tvärvetenskapliga studier inom samhällsvetenskap, Transport Systems and Logistics, Transportteknik och logistik

الوصف: Despite widespread interest, empirical research on how end-users perceive and use Mobility-as-a-Service (MaaS) is scarce. To address this knowledge gap, this article analyzes the end-user process of adopting a MaaS service entitled EC2B, which was launched in Gothenburg, Sweden, in the spring of 2019. The contribution to the MaaS literature is three-fold. Firstly, the article provides insight into potential end-users by describing the characteristics and motives of the studied group of adopters. Secondly, it improves the understanding of the potential effects of MaaS by outlining how the EC2B service was used and how it influenced travel behavior. Thirdly, the article informs strategies for facilitating MaaS adoption by outlining what types of drivers and barriers the end-users faced during different stages of the adoption process. The reported findings underscore previous assertions that MaaS is much more than just an app and a subscription plan and highlight a mutually reinforcing relationship between the introduction of MaaS and the implementation of policies aimed at reducing car use. ; Region Västra Götaland and K2 – The Swedish Knowledge Centre for Public Transport funded the reported study. Additionally, the revision of the article was supported by the Swedish Energy Agency through the SEAMLESS project. The study was made possible by helpful representatives at Riksbyggen, EC2B AB, Västtrafik AB, Sunfleet AB and GoRide AB.

وصف الملف: application/pdf

العلاقة: Travel Behaviour & Society, 2214-367X, 2022, 28, s. 237-248; orcid:0000-0001-5607-1180; http://urn.kb.se/resolve?urn=urn:nbn:se:ri:diva-59127Test

الإتاحة: https://doi.org/10.1016/j.tbs.2022.04.001Test
http://urn.kb.se/resolve?urn=urn:nbn:se:ri:diva-59127Test

المؤلفون: Karlsson, I. C. M., Mukhtar-Landgren, Dalia, Smith, Göran, Koglin, Till, Kronsell, Annica, Lund, E., Sarasini, Steven, Sochor, Jana

مصطلحات موضوعية: MaaS, Mobility-as-a-Service, Formal institutions, Informal institutions, Enablers, Barriers, Engineering and Technology, Teknik och teknologier

الوصف: Mobility-as-a-Service (MaaS) has been argued as part of the solution to prevalent transport problems. However, progress from pilots to large-scale implementation has hitherto been slow. The aim of the research reported in this paper was to empirically and in-depth investigate how, and to what extent, different factors affect the development and implementation of MaaS. A framework was developed, with a basis in institutional theory and the postulation that formal as well informal factors on different analytical levels (macro, meso and micro) must be considered. The research was organised as a multiple case study in Finland and Sweden and a qualitative approach was chosen for data collection and analysis. A number of factors with a claimed impact on the development and implementation of MaaS was revealed. At the macro level, these factors included legislation concerning transport, innovation and public administration, and the presence (or not) of a shared vision for MaaS. At the meso level, (the lack of) appropriate business models, cultures of collaboration, and assumed roles and responsibilities within the MaaS ecosystem were identified as significant factors. At the micro level, people’s attitudes and habits were recognised as important factors to be considered. However, how the ‘S’ in MaaS fits (or not) the transport needs of the individual/household appears to play a more important role in adoption or rejection of MaaS than what has often been acknowledged in previous papers on MaaS. The findings presented in this paper provide several implications for public and private sector actors. Law-making authorities can facilitate MaaS developments by adjusting relevant regulations and policies such as transport-related subsidies, taxation policies and the definition of public transport. Regional and local authorities could additionally contribute to creating conducive conditions for MaaS by, for example, planning urban designs and transport infrastructures to support service-based travelling. Moreover, private ...

وصف الملف: application/pdf

العلاقة: Transportation Research Part A : Policy and Practice, 0965-8564, 2019, 131, s. 283-295; orcid:0000-0001-5607-1180; orcid:0000-0003-0982-5159; orcid:0000-0002-1304-485x; http://urn.kb.se/resolve?urn=urn:nbn:se:ri:diva-40590Test; Scopus 2-s2.0-85072540643

الإتاحة: https://doi.org/10.1016/j.tra.2019.09.028Test
http://urn.kb.se/resolve?urn=urn:nbn:se:ri:diva-40590Test

المؤلفون: Smith, Göran, Sochor, Jana, Karlsson, I. C. MariAnne

مصطلحات موضوعية: Mobility as a Service, MaaS, Intermediary MaaS Integrator, Engineering and Technology, Teknik och teknologier

الوصف: At present, many policymakers and practitioners are searching for actions that could facilitate Mobility as a Service (MaaS) developments. A potential action, which has received a lot of attention, is to introduce Intermediary MaaS Integrators; that is intermediate actors that assemble the offerings from Transport Service Providers (TSPs) and distribute these to MaaS Operators. However, little is known about if and how TSPs and MaaS Operators would appreciate the introduction of Intermediary MaaS Integrators. To address this knowledge gap, this paper explores an attempt to establish a national Intermediary MaaS Integrator in Sweden. The contribution to transportation research is twofold. Firstly, the paper advances the conceptual understanding of Intermediary MaaS Integrators by identifying four defining dimensions: Activities, Management, Processes and Context. Secondly, it deepens the knowledge of Intermediary MaaS Integrators’ value propositions by detailing TSPs’ and prospective MaaS Operators’ hopes and fears vis-à-vis them. Lastly, practical implications for how to facilitate acceptance and adoption are proposed. Intermediary MaaS Integrators should only be introduced if basic incentives for using their services are in place, and if introduced, they should preferably: go beyond offering technical services; have clear, declared objectives; be impartial and capable actors; and carefully consider their launch strategies.

وصف الملف: application/pdf

العلاقة: Transportation Research Part A : Policy and Practice, 0965-8564, 2019, 131, s. 163-177; http://urn.kb.se/resolve?urn=urn:nbn:se:ri:diva-40591Test; Scopus 2-s2.0-85072543063

الإتاحة: https://doi.org/10.1016/j.tra.2019.09.024Test
http://urn.kb.se/resolve?urn=urn:nbn:se:ri:diva-40591Test