Adaptive dialogue management for a script knowledge based conversational assistant
| العنوان: | Adaptive dialogue management for a script knowledge based conversational assistant |
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| المؤلفون: | Feustel, Isabel |
| المساهمون: | Miehle, Juliana, Minker, Wolfgang, Glimm, Birte |
| بيانات النشر: | Universität Ulm |
| سنة النشر: | 2019 |
| المجموعة: | OPARU (OPen Access Repository of Ulm University) |
| مصطلحات موضوعية: | Spoken dialogue systems, Adaptive dialogue management, Communication styles, Indoor navigation, DDC 004 / Data processing & computer science, Human-machine systems, Dialogsystem, Sprachdialogsystem |
| الوصف: | The spoken dialogue systems today already fulfill many requirements, and their human-machine interaction works very well. Nevertheless, the users still adapt their communication style to these system. In order to develop appropriate communication style strategies for a spoken dialogue system, we have investigated the communication style factors elaborateness and directness. Within this work, an indoor navigation spoken dialogue system was developed, which has different communication style strategies and states of knowledge implemented. Moreover, a formula for the adaptation of the system's communication style to the user's communication style was developed. The system navigates the user through the University of Ulm based on scripts. In order to create these scripts, a data collection study was carried out in which 97 participants described the selected routes with the help of videos, which have been recorded beforehand. Finally, the system was evaluated in a user study with 30 participants. In summary, the system performed good, but we could find no significant difference between the investigated communication styles. However, the different knowledge states of the system revealed some significant differences. Overall, we were able to demonstrate the potential of the indoor navigation application and gained new insights for the communication styles and the interaction with a non-omniscient system. |
| نوع الوثيقة: | other/unknown material |
| وصف الملف: | application/pdf |
| اللغة: | English |
| ردمك: | 978-1-66598-832-2 1-66598-832-0 |
| العلاقة: | http://dx.doi.org/10.18725/OPARU-14106Test; https://oparu.uni-ulm.de/xmlui/123456789/14163Test; http://nbn-resolving.de/urn:nbn:de:bsz:289-oparu-14163-3Test |
| DOI: | 10.18725/OPARU-14106 |
| الإتاحة: | https://doi.org/10.18725/OPARU-14106Test https://oparu.uni-ulm.de/xmlui/123456789/14163Test http://nbn-resolving.de/urn:nbn:de:bsz:289-oparu-14163-3Test |
| حقوق: | Standard ; https://oparu.uni-ulm.de/xmlui/license_v3Test |
| رقم الانضمام: | edsbas.48447720 |
| قاعدة البيانات: | BASE |
| ردمك: | 9781665988322 1665988320 |
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| DOI: | 10.18725/OPARU-14106 |