A Case of the Governance of Digital Technology in Tax Administration

التفاصيل البيبلوغرافية
العنوان: A Case of the Governance of Digital Technology in Tax Administration
المؤلفون: Ahmadi Zeleti, Fatemeh, S. Walsh, Grace, Ojo, Adegboyega, Mulligan, Emer
سنة النشر: 2021
المجموعة: Maynooth University ePrints and eTheses Archive (National University of Ireland)
الوصف: Despite the growing importance of digital technology in recent years, a holistic view of its governance in tax administration is yet to be clearly articulated. This shortcoming is attributed to the lack of empirical research in this sensitive, yet important, public administration context. Using IT Governance conceptual framework, this case study research examines executive leadership perspectives (Information & Technology, Operations, and Customer Service) on the governance of digital technologies in a European tax administration. Specifically, the study explores the governance capabilities associated with a digital transformation initiative implemented in the tax administration. Findings revealed specific Structural, Decision-making, and Relational capabilities considered important from three disparate, yet complementary leadership views of digital technology governance in tax administration.
نوع الوثيقة: conference object
وصف الملف: text
اللغة: English
العلاقة: https://mural.maynoothuniversity.ie/15781/1/AO_a%20case%20of.pdfTest; Ahmadi Zeleti, Fatemeh and S. Walsh, Grace and Ojo, Adegboyega and Mulligan, Emer (2021) A Case of the Governance of Digital Technology in Tax Administration. In: ICEGOV 2021: 14th International Conference on Theory and Practice of Electronic Governance, October 2021, Athens, Greece.
DOI: 10.1145/3494193.3494234
الإتاحة: https://doi.org/10.1145/3494193.3494234Test
https://mural.maynoothuniversity.ie/15781Test/
https://mural.maynoothuniversity.ie/15781/1/AO_a%20case%20of.pdfTest
رقم الانضمام: edsbas.63D22427
قاعدة البيانات: BASE