دورية أكاديمية
Impact of telephone triage on access to primary care for people living with multiple long-term health conditions: Rapid evaluation ...
| العنوان: | Impact of telephone triage on access to primary care for people living with multiple long-term health conditions: Rapid evaluation ... |
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| المؤلفون: | Saunders, CL, Gkousis, E |
| بيانات النشر: | National Institute for Health and Care Research |
| سنة النشر: | 2022 |
| المجموعة: | DataCite Metadata Store (German National Library of Science and Technology) |
| مصطلحات موضوعية: | 4203 Health Services and Systems, 32 Biomedical and Clinical Sciences, 3202 Clinical Sciences, 42 Health Sciences, Prevention, Clinical Research, Health Services, 8 Health and social care services research, 7.1 Individual care needs, 8.1 Organisation and delivery of services, 7 Management of diseases and conditions, 7.3 Management and decision making, Generic health relevance, 3 Good Health and Well Being, 10 Reduced Inequalities |
| الوصف: | BackgroundTelephone triage is a service innovation in which every patient asking to see a general practitioner or other primary care professional calls the general practice and usually speaks to a receptionist first, who records a few details. The patient is then telephoned back by the general practitioner/primary care professional. At the end of this return telephone call with the general practitioner/primary care professional, either the issue is resolved or a face-to-face appointment is arranged. Before the COVID-19 pandemic, telephone triage was designed and used in the UK as a tool for managing demand and to help general practitioners organise their workload. During the first quarter of 2020, much of general practice moved to a remote (largely telephone) triage approach to reduce practice footfall and minimise the risk of COVID-19 contact for patients and staff. Ensuring equitable care for people living with multiple long-term health conditions (‘multimorbidity’) is a health policy priority.ObjectiveWe ... |
| نوع الوثيقة: | article in journal/newspaper |
| اللغة: | English |
| DOI: | 10.17863/cam.95454 |
| الإتاحة: | https://doi.org/10.17863/cam.95454Test https://www.repository.cam.ac.uk/handle/1810/348036Test |
| حقوق: | open.access ; Creative Commons Attribution 4.0 International ; https://creativecommons.org/licenses/by/4.0/legalcodeTest ; cc-by-4.0 ; http://purl.org/coar/access_right/c_abf2Test |
| رقم الانضمام: | edsbas.50EEDAB8 |
| قاعدة البيانات: | BASE |
| DOI: | 10.17863/cam.95454 |
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